Privacy Policy

Natalie Potts Co. (“we”, “our”, “us”) is a business owned and operated by Natalie Potts in the United Kingdom. You can contact us at hello@nataliepotts.co.uk.

• Contact details you submit through our forms (name, email, phone).
• Message content you send us in an enquiry.
• Newsletter subscription details when you opt in.
• Basic analytics data (pages visited, device type) to improve the site.

• To reply to your enquiry.
• To send our weekly newsletter (only if you opted in).
• To improve our services and website.
• To comply with legal obligations.

We rely on your consent (for marketing) and legitimate interest (for enquiry responses and analytics) as our lawful bases under UK GDPR.

We do not sell your data. We use trusted service providers (email, hosting, analytics) who process data on our behalf under contract.

You have the right to access, correct, delete or restrict processing of your data, and to withdraw consent at any time. Email hello@nataliepotts.co.uk to make a request.

We keep enquiry data for up to 24 months and newsletter data until you unsubscribe.

We use essential cookies for the site to function and analytics cookies to understand aggregate usage. You can control cookies in your browser settings.

If you're unhappy with how we've handled your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.